Service suspended for the 3rd time this month for a payment that was made on time

<p>My service was suspended on 02.09.2016, although payment was made on 28.08.2016. I called in and spoke to a customer service agent by the name of Lindelwa Busakwe. She re-connected my service after I'd sent her proof of payment from my bank and sent me a reference number ( ********** 5) as she'd escalated my payment to the payment allocations dept. </p> <p>My service was suspended again on 07.09.2016. I went through the same thing, spoke to another agent by the name of Palesa Portia Molaba. I sent her the proof of payment yet again. My service was reconnected and I was assured that the issue was resolved.</p> <p>I have now received a message today, stating that my service is suspended yet again.</p> <p>Multichoice has suspended my service 3 times this month. Although I've sent you proof of payment multiple times. </p>