TC
Thabang C
1 reviews | Active since Jan 2013
08 Nov 2017, 17:55
Service suspended for no reason
I made payment on time as usual this month. To my surprise, DSTV advised me that I didn’t make any payment. I provided them with the proof of payment which I requested from PAYU. My account is suspended and on the self service it’s still shows that I owe them. CASE NUMBER: ********** [# ********** ]
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Nov 2017, 08:01Dear Thabang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Nov 2017, 08:01
Official
Dear Thabang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TC
Thabang C's updateReviewer Update
14 Nov 2017, 20:12DSTV service was restored the following day and now all the payments were allocated accordingly.
Thank you for resolving my problem.
TC
Thabang C's update14 Nov 2017, 20:12
Reviewer Update
DSTV service was restored the following day and now all the payments were allocated accordingly.
Thank you for resolving my problem.