CO
Cynthia O
1 reviews | Active since Aug 2020
04 Nov 2020, 10:21
Service suspended
Again now for the third month in a row my service was again suspended. I have made payment to multichoice Dstv on the 31st October and received email from them that my payment was received and will reflect with the next 24hours. Now received message that payment was not received. For some reason I dont know what they are doing at multichoice. Every month the same story. This is so inconvenient, for such a big company. Not happy at all with their services. Please have my services connected ASAP.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Nov 2020, 10:29 Hi Cynthia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Nov 2020, 10:29
Official
Hi Cynthia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
CO
Cynthia O's updateReviewer Update
04 Nov 2020, 10:39You people are disgusting. How long does it take your staff to locate electronic payments. Why dont you employ people that can do the job.
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Cynthia O's update04 Nov 2020, 10:39
Reviewer Update
You people are disgusting. How long does it take your staff to locate electronic payments. Why dont you employ people that can do the job.
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Cynthia O's updateReviewer Update
04 Nov 2020, 12:04Proof of payment. SA Osborne. Id: ***. Ref : Proof of payment. SA Osborne. Id: ***. *** my decoder is still suspended. Please urgently have this matter rectified.
CO
Cynthia O's update04 Nov 2020, 12:04
Reviewer Update
Proof of payment. SA Osborne. Id: ***. Ref : Proof of payment. SA Osborne. Id: ***. *** my decoder is still suspended. Please urgently have this matter rectified.