1 reviews | Active since Aug 2015
Service sucks...
<p>I just recently opened my account with multichoice and within 3weeks i was disconnected 3 times.</p> <p> </p> <p>Im told they initial payment that their consultant asked me to pay was not enough to last me the whole month until 20th. How is that my mistake? Next thing they tell me i have 2 accounts under my name???</p> <p> </p> <p>Multichoice and its service sucks big time! Maybe i must cancel this subscription before i get too much headache.</p>
Good day Mr Gaobuse
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
The billing on your account has been corrected and adjusted it accordingly. Your service has been activated on the DStv Compact Package.
Please be advised that your account is due for payment to day for period 20 June 2016 to 20 July 2016.
Regards
Rupert
Good day Mr Gaobuse
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
The billing on your account has been corrected and adjusted it accordingly. Your service has been activated on the DStv Compact Package.
Please be advised that your account is due for payment to day for period 20 June 2016 to 20 July 2016.
Regards
Rupert
Mr. Rupert
Please cancel my services and get me off your client list. I really hate this now, every week I have to send emails for something that is not even my fault. I pay what is requested from me but now for me to pay every week for your services, really this SUCKS big time.
See the email below.
"Dear DStv Customer,
Thank you for your email and taking time to contact us
The amount of R100.00 is payable to reconnect services
Kind regards
Audrey Palmer
Rate our Service:
[rate our service button]
Download our Apps:
SOCIALISE with us:
MultiChoice Support Services (Pty) Ltd is an authorised financial service provider. REG NUMBER: *** • FSP LICENCE NUMBER: 44883 • DIRECTORS: FLN Letele, CP Mack, T Jacobs • COMPANY SECRETARY: LJ Klink • 144 Bram Fischer Drive, Randburg, 2194, South Africa PO Box 1502, Randburg, 2125, South Africa • T +27 11 ********** , F+ 27 11 ********** • Call Centre +27 11 **********
This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at http://www.multichoice.co.za/ multichoice/view/multichoice/ en/page21855.
--Original Message--
Date: 2016/06/30 11:27:52 AM
To: MultichoiceEnquiries@ multichoice.co.za
Subject: Re: Multichoice Reply [# ********** ]
Hi
Now why is my account disconnected again? Do I really have to do this every week? Whats really happening here guys? No so long ago I called for my account to be reconnected but I have the same issue again.
On top of all this I asked how much I need to pay in order for my services to continue from the 14th till the 20th when I pay for the new month, still NO ANSWER.
I really annoyed now. Get this fixed guys, I wanted to upgrade but with all this I doubt it will happen anytime soon.
On 25 Jun 2016 4:42 PM"
Mr. Rupert
Please cancel my services and get me off your client list. I really hate this now, every week I have to send emails for something that is not even my fault. I pay what is requested from me but now for me to pay every week for your services, really this SUCKS big time.
See the email below.
"Dear DStv Customer,
Thank you for your email and taking time to contact us
The amount of R100.00 is payable to reconnect services
Kind regards
Audrey Palmer
Rate our Service:
[rate our service button]
Download our Apps:
SOCIALISE with us:
MultiChoice Support Services (Pty) Ltd is an authorised financial service provider. REG NUMBER: *** • FSP LICENCE NUMBER: 44883 • DIRECTORS: FLN Letele, CP Mack, T Jacobs • COMPANY SECRETARY: LJ Klink • 144 Bram Fischer Drive, Randburg, 2194, South Africa PO Box 1502, Randburg, 2125, South Africa • T +27 11 ********** , F+ 27 11 ********** • Call Centre +27 11 **********
This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at http://www.multichoice.co.za/ multichoice/view/multichoice/ en/page21855.
--Original Message--
Date: 2016/06/30 11:27:52 AM
To: MultichoiceEnquiries@ multichoice.co.za
Subject: Re: Multichoice Reply [# ********** ]
Hi
Now why is my account disconnected again? Do I really have to do this every week? Whats really happening here guys? No so long ago I called for my account to be reconnected but I have the same issue again.
On top of all this I asked how much I need to pay in order for my services to continue from the 14th till the 20th when I pay for the new month, still NO ANSWER.
I really annoyed now. Get this fixed guys, I wanted to upgrade but with all this I doubt it will happen anytime soon.
On 25 Jun 2016 4:42 PM"