kM
kholofelo M
1 reviews | Active since Feb 2016
22 Feb 2016, 20:40
service sucks
I keep calling multichoice 2 fix errors,only 1 decoder is linked 2 my number whereas I have 2 decoders thus I can't clear error codes using my number.i pay my account on time every month hut money is not allicated accordingly,im so ****ed. I always have to spend my airtime calling multichoice 2 fix their mistakes,im so fed up.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Feb 2016, 11:47Hello kmakhura,
We tried to contact you today but could not reach you.
Your comments regarding our service are very important to us. Kindly accept our apology for the delayed response and the inconvenience caused.
We have sent signal to your decoders so that you can have an access to your service. Also, your payment reflects in your DStv account and the reconnection fee charged is reversed.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you.
Your comments regarding our service are very important to us. Kindly accept our apology for the delayed response and the inconvenience caused.
We have sent signal to your decoders so that you can have an access to your service. Also, your payment reflects in your DStv account and the reconnection fee charged is reversed.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply23 Feb 2016, 11:47
Official
Hello kmakhura,
We tried to contact you today but could not reach you.
Your comments regarding our service are very important to us. Kindly accept our apology for the delayed response and the inconvenience caused.
We have sent signal to your decoders so that you can have an access to your service. Also, your payment reflects in your DStv account and the reconnection fee charged is reversed.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you.
Your comments regarding our service are very important to us. Kindly accept our apology for the delayed response and the inconvenience caused.
We have sent signal to your decoders so that you can have an access to your service. Also, your payment reflects in your DStv account and the reconnection fee charged is reversed.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah