PS
Philip S
1 reviews | Active since Sept 2015
10 Sept 2015, 07:02
Service sucks
I went to Dstv to pay my drifta that I didnt use for 3 years,:<br> <br> They could acsess the account quick but could not pay by card because non of the card machines or kiosk worked.I had to go and draw cash.<br> <br> Then I asked after i have paid that is my service on now and will I have any problems,they all said no problems it is on.<br> <br> Well it is not on after 2 days ?????<br> <br> What I bunch of un professional people.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Sept 2015, 08:32Hello Privio,
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
We have contacted your mobile phone and left the voice message since there was no answer. Please do not hesitate to use any of our touchpoints below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
We have contacted your mobile phone and left the voice message since there was no answer. Please do not hesitate to use any of our touchpoints below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply15 Sept 2015, 08:32
Official
Hello Privio,
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
We have contacted your mobile phone and left the voice message since there was no answer. Please do not hesitate to use any of our touchpoints below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
We have contacted your mobile phone and left the voice message since there was no answer. Please do not hesitate to use any of our touchpoints below.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile