Service Reconnection

<p>I asked DSTV to suspend my account because I was moving house. Once I moved I called to be reconnected and knowing that I have a credit in my account. On the 29th September 2016, that's when I callled to be reconnected and I am told that their system doesn't allow reconnection due to the fact that I was on another package when I suspend. </p> <p>They escalated the matter to 'Business Desk" and today its the 3rd October and I am still not connected. </p>