1 reviews | Active since Oct 2015
*********** service providers.
this is my 4th complain on one thing in a week and nothing gets resolved. i just received a notice that I need to pay R280.17 on my account. this is not according to what i received from the consultants.in the first place my bill got messed up due to the error on your end, now i am the one suffering.
I am not liable for the extra costs on this bill as I asked numerous times before upgrading about the extra charges and no answer was given. Then from there my bill kept changing from one amount to the next and the query was not resolved accordingly. tell me why should your clients suffer this much. i have emails proving the conversations with consultants giving me amounts to pay but those amounts gradually changes overnight. i am now the one suffering while i asked all relevant questions in regard. even after i was asked to provide screenshots of conversations im still suffering with a non resolved issue, its annoying and tiring. DSTV your services are a pain in the ass for real.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
