Service not up to standard

Due to late salary in December, I had to pay my DSTV & Boxoffice account with cash and because of this, DSTV has decided my account should be switched over from debit order to cash payments. This also entails that my Boxoffice account won't work anymore on my DSTV account - now need to load credit on my account or pay with credit card.<br> 3 Days after I've made the cash payment, DSTV decides to suspend my account. When I phoned, the person I spoke to said that even he couldn't understand why my DSTV has been suspended because there is a credit on my account. Why I too wonder.<br> That same weekend, we discovered that we can't Boxoffice anymore and that the account is now on a cash plan.<br> For the past two weeks I've been phoning every second day. I've been speaking to Badelisile, Sibongile, Linda, Matsileng and Eunice. (Sorry if the names might be spelled wrong). And after two weeks, it's still not fixed!!! I'm still on a cash plan. Every time I phone, it's the same story of processing my banking details and it going on pending, then back to cash. I've even phoned my bank and they confirmed with a reference nr that nothing is wrong with my account. This is truly unacceptable.