1 reviews | Active since Aug 2013
SERVICE NON-EXISTENT (THEY JUST TAKE WHATEVER AMOUNT THEY FEEL LIKE IF YOU HAVE A DEBIT ORDER)
<p>For six months I have been trying to get someone from DSTV to talk to me about my account. I took a 2 year contract for the DSTV Explora at R899 per month. The first month they took R1884.00 out of my account and then took six weeks to refund me. The next month they took R3300 out of my account fortunately I managed to get the bank to refund me I then cancelled my debit order. I am a pensioner and cannot afford these large amounts being taken from my account. I have been paying them R1049 per month since the price of cancelling your debit order and now they say I must pay R3600 in December but I cannot get anyone to tell me for what. A explora costs R1499 so what is this amount for. DSTV your customer service is disgusting. </p>
Dear Beverly
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Beverly
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Beverly,
As per the feedback received from the team. They have contacted you and the query has been sorted.
Regards
Girly
Good day Beverly,
As per the feedback received from the team. They have contacted you and the query has been sorted.
Regards
Girly
