CM
Candice Manilal-Ismail
1 reviews | Active since Aug 2014
26 Sept 2019, 12:59
Service keeps being cut despite payment being made on time
As of the 26 of Sept 2019 my DSTV services have been disconnected twice .(once on the 24th and then again this morning Despite me paying on time and paying extra . It is not my problem that the accounts department cannot receipt the payment . i have paid on time and sent through proof of payment , I shouldn't have to be calling all the time to have the service activated . it is a waste of my time and money . DSTV sort out your technical issues .
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Replies (2)CM
Candice Manilal-Ismail's updateReviewer Update
27 Sept 2019, 09:15please that the non allocation of my funds is now affecting the insurance policy on my two decoders . Is anyone as DSTV accounts department going to sort this out .
CM
Candice Manilal-Ismail's update27 Sept 2019, 09:15
Reviewer Update
please that the non allocation of my funds is now affecting the insurance policy on my two decoders . Is anyone as DSTV accounts department going to sort this out .
CM
Candice Manilal-Ismail's updateReviewer Update
17 Oct 2019, 10:22Account was paid on the 19th of September and then i get charged re connection fee twice , once on the 24.09.2019 and then again on the 26.09.2019 . i already paid there is no reason to charge me R50 each time . This is ******* . i want these charges reversed ASAP
CM
Candice Manilal-Ismail's update17 Oct 2019, 10:22
Reviewer Update
Account was paid on the 19th of September and then i get charged re connection fee twice , once on the 24.09.2019 and then again on the 26.09.2019 . i already paid there is no reason to charge me R50 each time . This is ******* . i want these charges reversed ASAP