AG
Aswad G

1 reviews | Active since May 2016

10 Jun 2016, 23:48

Service is still being cut off

<p>This is my second complaint, and my service is still being cut off. Every week I have to call in and ask the agent to reconnect my services. I've sent proof of payment and still my payment has not been allocated I really don't know why because I have a active debit order. I need a manager to contact me urgently. </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jun 2016, 13:38
Official

Dear Aswad gamieldien

We are committed to resolving your query, your enquiry has been escalated to our Finance team for urgent assistance.

Feedback will be provided by as soon more information becomes available.

Should you require any further assistance, do not hesitate to contact us.

Regards

Elna