1 reviews | Active since Sept 2014
Service halt due to "arrears"
<p>Hello Peter</p> <p> </p> <p>Dstv is failing me badly. I am an annual subscriber to the service provider but my service has been stopped several times way before its end time due to "arrears". I have made plenty of calls to the service provider wasting my airtime during which after the calls that my service will be reactivated and I will not experience such anymore yet to wake up to the same thing over and over. </p> <p>I have been told countless times that my issue will be looked into and that I will receive a call from them with a way forward but ultimately I'm the one that has to go out of my way and use some more of my time to call them.</p> <p> </p> <p>May you please help as I feel ****** & it seems no one is doing anything about it. I paid for the year but it seems they only want us to only view 11 months of the programming</p> <p> </p> <p>Tshidiso</p>
Dear Tshidiso
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Tshidiso
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Hi Elna
Yes I did speak to her but just like 5 times I called for assistance and being told that the problem has been resolved the same thing still persists so in true essence I don't know what resolved. OUR SYSTEM STILL SAYS WE ARE IN ARREARS
Hi Elna
Yes I did speak to her but just like 5 times I called for assistance and being told that the problem has been resolved the same thing still persists so in true essence I don't know what resolved. OUR SYSTEM STILL SAYS WE ARE IN ARREARS
