Service from worse to even pathetic

On 14/08/2015 I reported via Hellopeter regarding our service with DSTV that was cut within the first week of our subscription. On 21/08/15 I received a reply via Hellopeter from \Nesta"as per below. The same day I resent all the documents. Still nothing happened. I phoned DSTV and eventually service was activated again. Stoporder from bank goes every month.<br> <br> We have up to date not received our \""customer number\""<br> <br> We have up to date not received one invoice!!!!!<br> <br> We have up to date not received any return feedback from \""Nesta\""<br> <br> We now want to cancel our subscription and refer matter to CPA<br> <br> Multichoice does not give a hoot about their customers they just want Money. We should be able to deduct money for poor service. VERRY VERRY bad!!<br> <br> <br> \""Our intention is certainly not to provide a sub-standard service to our customers. In fact"