Service from Hell.

MultiChoice are just full of *******. I have always been on debit order payment. I discontinued my subscription towards the end of the month and the debit order had already gone off but the new month had not started. I called to tell them to please refund as I have moved and the new address has Dstv & they refused. I just moved to a new address and called them on the 8th September to reconnect which they did. On Sunday 23rd they disconnected my service and ordered that I pay in order to get reconnected. I paid on the 25th and was reconnected. On Wednesday 23rd they then debit my account for the same amount they ordered me to pay when they disconnected me, inclusive of the re-connection fee. I lost my full months payment on the month I disconnected the service. Now they inconvenience me by cutting me off over the long weekend when I was home with the family 2 days before I get paid & then they debit me still. Double inconvenience. They just don't care. I shouldn't have been disconnected as they had already submitted the debit order request as I initially expected. Netflix is the way to go guys. I hate Multichoice... They do not think logically when dealing with their clients and just treat you like a number.