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Nhlanhla N

1 reviews | Active since May 2015

26 Sept 2022, 10:21

**** service from a monopoly conglomerate

***. *** service at its best.

Let's address the bigger issue, covering me from cycle to cycle until the very last minute. So if I paid an amount equivalent to Compact, why the down grade... Back and fourth make me naar.

0
Replies (5)
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Nhlanhla N's update26 Sept 2022, 10:23
Reviewer Update
Sibusiso Sukulo is able to leave his desk and not take a call escalation having gone awol nje like that. Kanti is part of my right as a client not to request T/L escalations?
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2022, 10:23
Official
Hi  Nhlanhla, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NN
Nhlanhla N's update26 Sept 2022, 11:24
Reviewer Update
I don't have the luxury of waiting thr entire day for you to correct yourself, one of your agents just hung up on me again... This is not on. I need my answers and I need them now.
NN
Nhlanhla N's update26 Sept 2022, 15:01
Reviewer Update
So must I continue to wait. This is all fun and games to you guys neh.
NN
Nhlanhla N's update27 Sept 2022, 04:50
Reviewer Update
Thank you Andile for getting back to me, resolved and sorry I missed your 2nd follow up call. All is well and I thank you.