NB
Nicky B
1 reviews | Active since Jul 2013
02 May 2015, 21:11
service failure
i paid for the 2nd decoder to be installed in my house on the 24th until now nothing has happened the just keep on making empty promises when i make a follow up saying they will come befor the sun set a week has finished i am very much disapointed
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 May 2015, 10:34Hello meso,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have just contacted the agency, Daniel the owner of the shop confirmed that he will contact you to make arrangements for the installation.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have just contacted the agency, Daniel the owner of the shop confirmed that he will contact you to make arrangements for the installation.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply05 May 2015, 10:34
Official
Hello meso,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have just contacted the agency, Daniel the owner of the shop confirmed that he will contact you to make arrangements for the installation.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we have just contacted the agency, Daniel the owner of the shop confirmed that he will contact you to make arrangements for the installation.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,