Service disconnected after payment was done

On the 24th of July Dstv was disconnected as we dont pay via debit order, my husband paid R835 at the Pick n Pay in Doornkloof and our service was reconnected.<br> <br> Around the 4pm on the 29th July the service was again disconnected.<br> What seems to be a pain in the neck is that we have to start from scratch explaining the situation and what is also baffling is that on one seems to have a record of the previous call. To date my husband and I have made more that 4 calls to the call center and the issue still hasnt been resolved.<br> <br> I will be finding out from Mtn and vodacom how much time and money we spent talking to you guys and will need to be reimbursed for the unresolved calls and i also need the days that the service was cut to be deducted from the monthly bill.<br> We have asked politely for someone to look at the billing and still it seems we are having no result.<br> <br> Can someone call my husband on his mobile