LL
Lenize L
1 reviews | Active since Oct 2015
12 Oct 2015, 08:18
Service disconnected
I received an sms on 2/10/2015 to say that I need to make a payment on or before 5/10/2015 of R196.13. I paid R199.00 on 2/10/2015.<br> <br> Last week Wednesday my service was suspended because \they did not receive the payment". After numerous calls"
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Oct 2015, 11:06Hello LenizeLottering1,
Please accept our apology for the delayed response and for the inconvenience caused.
Our records indicate that the payment of R199 is already allocated to your account.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our apology for the delayed response and for the inconvenience caused.
Our records indicate that the payment of R199 is already allocated to your account.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply23 Oct 2015, 11:06
Official
Hello LenizeLottering1,
Please accept our apology for the delayed response and for the inconvenience caused.
Our records indicate that the payment of R199 is already allocated to your account.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our apology for the delayed response and for the inconvenience caused.
Our records indicate that the payment of R199 is already allocated to your account.
Once again apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna