CDSPD
Cecile De St Philippe Desplace
1 reviews | Active since May 2013
01 Aug 2015, 08:44
Service Disconnected
Multichoice has disconnected me even though I paid my subscription on time. They are upgrading their systems and have found it convenient to disconnect all those who have paid a day ago, on top on that they want a reconnection fee. <br> They have a recording message on their call centre saying to send proof of payment to their email address and an agent will call. So far since last night no call has been forthcoming and I have once agai n sent the proof of payment.<br> Hows that for service!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Aug 2015, 10:51Hello CecileDesplace,
Reference is made to our telephonic discussion.
Your DStv Easyview service has been reconnected. As discussed, please send us the proof of payment for your payment allocation.
We have forwarded a detailed response to your personal email address, where you can respond with the required information.
We apologise for the delayed response. Thank you for your time and patience.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Reference is made to our telephonic discussion.
Your DStv Easyview service has been reconnected. As discussed, please send us the proof of payment for your payment allocation.
We have forwarded a detailed response to your personal email address, where you can respond with the required information.
We apologise for the delayed response. Thank you for your time and patience.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply04 Aug 2015, 10:51
Official
Hello CecileDesplace,
Reference is made to our telephonic discussion.
Your DStv Easyview service has been reconnected. As discussed, please send us the proof of payment for your payment allocation.
We have forwarded a detailed response to your personal email address, where you can respond with the required information.
We apologise for the delayed response. Thank you for your time and patience.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Reference is made to our telephonic discussion.
Your DStv Easyview service has been reconnected. As discussed, please send us the proof of payment for your payment allocation.
We have forwarded a detailed response to your personal email address, where you can respond with the required information.
We apologise for the delayed response. Thank you for your time and patience.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,