CH
Cheryl H
1 reviews | Active since Jul 2013
23 Feb 2015, 06:20
SERVICE DISCONNECTED
Third month in a row my service has been disconnected I have forward my proof of payments to several email add given by telephonic staff and I have two Case nrs *** and *** I really am disgusted in Dstv . I want my service reconnected and whatever you feel I owe you may be deducted from my bank account on Friday 28th February whether its R5000 or whatever amount I can not every month sit with the same situation.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Feb 2015, 09:19Hello DES 123,
As per our telephonic conversation we have given you e-mail address to forward your proof of payments to. We are now awaiting on your proof of payment, however if we do not receive your payments your service will be disconnected as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
As per our telephonic conversation we have given you e-mail address to forward your proof of payments to. We are now awaiting on your proof of payment, however if we do not receive your payments your service will be disconnected as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply23 Feb 2015, 09:19
Official
Hello DES 123,
As per our telephonic conversation we have given you e-mail address to forward your proof of payments to. We are now awaiting on your proof of payment, however if we do not receive your payments your service will be disconnected as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
As per our telephonic conversation we have given you e-mail address to forward your proof of payments to. We are now awaiting on your proof of payment, however if we do not receive your payments your service will be disconnected as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,