1 reviews | Active since Oct 2016
Service delivery
<p>On the 9th October woke up to my explorer rebooting its self; gave dstv customer service a call to find out that dstv is having problems with explorer decoders but they never so the need to send customers messages to inform us about this technical problem. I had to spend the whole day with the decoder not working. DSTV is taking its customers for granted what ever happened to customer setisfaaction? </p>
Dear Porcia Mtetwa
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Porcia Mtetwa
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Porcia Mtetwa
We apologise for this disruption in service. We are aware of the problem our technical team is working on resolving the issue.
Further we noticed that there's no DStv Explora on your account, Kindly provide us with one of the following details privately for further investigation : The Account holder's
• MultiChoice Customer Number or
• ID Number
We await your response.
Regards
Elna
Dear Porcia Mtetwa
We apologise for this disruption in service. We are aware of the problem our technical team is working on resolving the issue.
Further we noticed that there's no DStv Explora on your account, Kindly provide us with one of the following details privately for further investigation : The Account holder's
• MultiChoice Customer Number or
• ID Number
We await your response.
Regards
Elna