cM
carol M

1 reviews | Active since Apr 2014

30 Jul 2021, 07:33

**** service

Good morning My issue is with multichoice I have no words but I am totally disgusted by their service no one can help u effectively with that company and they always have new stuff of which it is always a resean for them not to help u or give wrong information but in general multichoice does not have any respect for their customers since fgid year started I only received the right service end of June and paid a fair amount I no I am supposed to pay n unlike other customers I am not gonna sest back n pay extra amounts for the **** multichoice is running.

I spoke to siphokazi yesterday who told me they are movies under my account that were billed in error and she will escalate it n placed me on hold till my airtime ran out I baught more airtime n spoke to oaten who could find any information on my account n wanted me to explain the whole situation again n I did not have the time not even the energy to do soo I told him to get a manager to call me I am still waiting even now..

I have used plenty of my airtime on ur **** service n the energy njeee I promise this Wil be taken further I am willing to get more people that are around me that are going through the same inconsistent rates.

U must pay me back for all the time and money I spend over the phone to do ur jobs. I pay for a service and expect to get what I am paying for not nonsense n excuses

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Replies (1)
cM
carol M's update01 Aug 2021, 06:43
Reviewer Update
Does that amount include a reconnection fee wow ur apology is pathetic to me as I am the one not watching TV due to ur lack of customer service I am taking this up with the ombudsman, call me today at 8 if not dnt bother