DK
Dominique K
1 reviews | Active since Sept 2016
10 Dec 2021, 20:08
**** service
The most pathetic service I have ever had. It's been 5 days since I paid my service with no connection. I spoke to more 7 people and all of them gave a k*k service. I used my time and money to get assistance and I an still not connected.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
10 Dec 2021, 21:28Hi Dominique,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Dec 2021, 21:28
Official
Hi Dominique,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DK
Dominique K's updateReviewer Update
10 Dec 2021, 21:30I have been waiting for that feedback 5 days ago. I hope this time I will get that feedback.
DK
Dominique K's update10 Dec 2021, 21:30
Reviewer Update
I have been waiting for that feedback 5 days ago. I hope this time I will get that feedback.
DStv (MultiChoice)'s replyOfficial
12 Dec 2021, 17:35Hi Dominique,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you confirmed that your query has been resolved.
You also confirmed that your DStv Now is also active.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you confirmed that your query has been resolved.
You also confirmed that your DStv Now is also active.
Kind Regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Dec 2021, 17:35
Official
Hi Dominique,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you confirmed that your query has been resolved.
You also confirmed that your DStv Now is also active.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you confirmed that your query has been resolved.
You also confirmed that your DStv Now is also active.
Kind Regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
12 Dec 2021, 17:40Hi Dominique,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Dec 2021, 17:40
Official
Hi Dominique,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team