Service cut again after receiving bank statements

<p>Hi</p> <p>You promised me that my view will not be interrupted again and yet again today it has been cut!</p> <p>I am so absolutely sick and tired of multichoice. Your service is **** to say the least.</p> <p>To date, no one contacted me or my father after the bank statements with proof of payment was sent, and still this is not resolved. It has been 3 weeks now!</p> <p>Do you want us to cancel? At this stage I demand a free month subscription to compensate for all my calls from my cellphone to sort out your administration.</p> <p>I will post this email on social media as well to ensure your attention.</p> <p>Escalation case # ********** </p>