SERVICE COMPLAIN

I am very dissapointed about the service we get from multichoice lately. Our dstv was disconnected because of payment about 2 days late. Asked for the correct amount due and paid it. Since it was switched on again we have problems. We have an explora. In the last 2 weeks it happened now 4 times that we have to phone in for an error. We can't forward, rewind or tape. Nothing!! Phone in and told us that is was switched off. (Explora function) for R22!!!. After we paid what we were told to pay. We are so fed up for this. Pay an arm and a leg for dstv, but we have more problems than ever. Not to mention all the repeats of programs. Just like SABC channels. That is why I switch to dstv. just to have the same problems. I think you should give people a choice of channels.