MB
Mayur B

1 reviews | Active since Mar 2015

14 Sept 2015, 17:46

Service cancelled without proper notification

A bouquet offering running for many years gets cancelled without proper consultation / notification only to be informed about it after lodging a complaint about a service interruption with an error code (case no. ***).<br> <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Sept 2015, 09:27
Official
Hello Mayur Bhoolia,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,