**** service, can not downgrade my service.

**** service from Multi Choice, i phoned them today to downgrade to a cheaper package as we can not afford the Premium package at this stage, the guy told me i have to pay R983.00 first as my service has been suspended and he can only downgrade after i made the payment of R983.00 as their system don't allow him to change anything, my freaking whole point is that we can not afford that money now, so they basically like forcing you to pay for the full package first and then they can downgrade your package, not everyone can afford the premium package DSTV!!!. NOT HAPPY WITH DSTV RIGHT NOW, they will continue to lose customers.