PP
Petro P

1 reviews | Active since Nov 2010

24 Jan 2018, 10:22

Service being suspended for no reason

I paid my DSTV account on 04/01/2018. On 14/01 my service was suspended. Phoned them and they reconnected me. Then on 19/01 again my service was suspended without any warning or reason. Phoned them and again they reconnected me again and said they will sort it out. This morning, 24/01 I WAS SUSPENDED AGAIN!!!!!!!!!!!! And every time they charge me reconnection fees!!!!!!!!!!!!! SORT THIS OUT - NOW!!!!!!!!!!!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2018, 10:46
Official

Dear Petro

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

PP
Petro P's update24 Jan 2018, 14:35
Reviewer Update
How does it then reflect on my DSTV Self Service on the website?????