*********** service

I paid the streaming fee of R799 on 30 August, the payment was not allocated on 31 August, i spent two hours on 31 August to try and sort it out, no luck, send them a proof of payment they accused me of *****. On Monday 2 Sept they phoned and offered to escalate the matter, on 6 September I spent an hour on the phone with no luck, followed by three emails. On 7 September phoned again at 18h00 (more than 24 hours after Friday's adventure, lady did not know how to allocate the money, then she put the phone down on me. How do you manage to survive if you can't allocate money or follow up to try and resolve it? Please refund me my money refernce numbers :*** and ***