SN
Shadrack N
1 reviews | Active since Sept 2016
25 Nov 2021, 05:50
**** service and **********
They upgraded my package without my consent and my bill is sitting on R2900 and yet I only know I’m on a compact plus.im on on price lock yet I’m being billed R2900 instead of R649. The worst service was given by the agents after calling in explaining something they can’t even understand and cannot solve any problems but waste your call time. If they can’t solve the problem they promise to call you back. That’s how DSTV call centre agents run away from customers.
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DStv (MultiChoice)'s replyOfficial
25 Nov 2021, 07:00Hi Shadrack Ntuli,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Nov 2021, 07:00
Official
Hi Shadrack Ntuli,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team