*** service

This started last month when I came back from and found my tv blocked…called the call centre and the agent advised that I upgraded my subscription 🤣🤣🤣that never happened…fast forward the lady assisted me.

Today again 02/04/2025

I got home the tv is blocked again and now they’re saying I called and requested to upgrade my package when I never did…I received a call sometime last year and I was offered the upgrade to compact. I DECLINED the offer…they upgraded my subscription anyway. Today nobody is willing to assist…I requested to speak to a manager/team leader apparently they’re in a meeting 🤣🤣🤣the agent gave me attitude… lost it then requested to be transferred to cancellations then they disconnected my call😡😡😡….

Can someone please sort this out coz I I’ve never missed a payment ever.