kM
khindlimuka M

1 reviews | Active since Mar 2019

11 May 2020, 08:27

**** service

Paid my dstv package on the 1st of May On the 6th of May I was disconnected Called dstv and it was said the payment ain’t reflecting on their system Fine . Sent proof of payment to the proof of payment department , dstv Facebook and also to the consultant who was helping me.

My services became active again. Then boom Today I am disconnected again because I did not pay .

And I need to pay an extra r50 to be reconnected.

I paid my fee on time . Called to resolve the issue and it was then now I am disconnected and being charged for this.

This is some **** service I have ever received . Dstv is ******** us . I now believe that this is being done on purpose. If 1000 of people are going through this and being charged extra r50 then dstv will be making r50000 for nothing .

Stop ******** us of our hard earned money .

You can’t keep on disconnecting me even when I have emailed the proof of payment .

For how long will you continue doing this ?

This is some bs

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 May 2020, 08:35
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team