**** service

<p>I called DSTV today to downgrade to compact.</p> <p>when i called they told me that I am owing R200 and some change because I didn't pay last month but the service was still on due to some grace period that they decided to give me.</p> <p>Whe i asked about when did they have grace period and why was i not informed about it?</p> <p>I was then told that it was included in the terms and coditions i signed for.</p> <p>1. if i had known about it i wouldn't have signed them cause some months I become busy that I have to leave the city,</p> <p>2. According to customer act of 2008 the grace period was supposed to be communicated to me a client hence this is an unfair treatment considering the lack of consistency from DSTV because they should've been harging me the grace period for other months so why the grace period now.</p> <p>3. They need to remove this ridiculious charge otherwise I'm taking things further.</p> <p>4. I have people at my place who will be there the whole month and they want to watch tv so dstv better sort this out ASAP.</p>