1 reviews | Active since Jul 2016
**** Service
<p>Multichoice gave me the ****iest service I have ever experienced in my life. I was paying cash and everymonth would be given a different amount to pay, I decided to put my subscription on the debit. I send an e-mail to their debit order department enquiring if the debit went off, they responded to my query and informed me that debit went off successfuly. I woke u on Sunday and my subscription is disconnected. I called and asked what's happening, they tell me that my debit didn't go through....as if that was not enough, I get an sms stating that I have to pay R835 to be re-connected???? WHAT THE HELL IS THIS?, I didn't even miss one subscription, I paid in June and was upto date. I'm on compact and have not missed a premium...ARE THEY THUMBSUCKING THESE AMOUNTS???N***XX!!!!!</p>
Dear Tshepo Monareng
Apologies the R815.04 that you were advised about includes next month subscription.
Current amount outstanding is R365.04 including reconnection fee reason being your debit order of R315.04 that collected on the 25th June was returned unpaid as a result your account was suspended. You may consult your bank for proof that the debit order was honoured.
Further note that your payment date is the 25th of each month and your monthly subscription is R450.00 :
DStv Compact Subscription R345
Access Fee R85
Device Care Insurance R20
Total R450.00
To stay connected kindly pay R364.04 as soon as possible to view till the 24th of July thereafter it will be R450.00.
Regards
Elna
Best regards,
Dear Tshepo Monareng
Apologies the R815.04 that you were advised about includes next month subscription.
Current amount outstanding is R365.04 including reconnection fee reason being your debit order of R315.04 that collected on the 25th June was returned unpaid as a result your account was suspended. You may consult your bank for proof that the debit order was honoured.
Further note that your payment date is the 25th of each month and your monthly subscription is R450.00 :
DStv Compact Subscription R345
Access Fee R85
Device Care Insurance R20
Total R450.00
To stay connected kindly pay R364.04 as soon as possible to view till the 24th of July thereafter it will be R450.00.
Regards
Elna
Best regards,