*********** service

I have ordered an LTE Internet router with an agent of dstv on Thursday 8/02/24 and according to me all went well as the agent Khanyi said my router will be delivered to me in 7 days.

Today 11/02/24 i log in to check on my delivery progress only to be told theres nothing under my ID.

Im then directed to another agent who says she's starting my application from scratch. Then keeps aaking one question over and again despite me fiving her the answers promptly.

Like why DSTV. why the whole incompetence and frustrating service. I always thought your incompetence is only on the channels but this yho im gutted