Service

We had terrible experience with the Dstv installer from Moruleng Mall. My mother bought a Dstv a pep 3 weeks ago which she has been calling to ask when they are coming to install. The name of the installer allocated is Raphick Kabondo. My mother called this person every and when my asked if she should return the decoder to the store because is not getting the service he responded by saying go ahead and return it to the store. I feel like he has no respect for dstv customer. This not how you treat a customer for crying out for service and he still hasn't come showing he does not care and he is never gonna come. Something needs to be done about this. We are paying our hard earned money to these businesses that don't care about us after we they have taken our money and treat like trash and speak to us anyhow and pass us from department to department. I am sick of it