1 reviews | Active since Jul 2012
I have made over 12 calls to their Call Centre with no luck, I made a payment on the 29th of June online, called them to advise I was told they are having issues with online payments I must email a screenshot of the payment so they can look for the payment and allocate it. 4 days later my account was suspended, called them again furious I was told the email address I sent too was incorrect it is not a .com but a .co.za, again I emailed to ***, called them again I was told it is a wrong email again I must send to .com instead did that again and called and demanded to speak to a supervisor as I was now being charged extra fees, ny line was reconnected only to be suspended again yesterday. I called again line Reactivated just until they try to get the funds allocated, this morning I get a mail asking me to send a detailed proof of payment, what detailed proof of payment this was done online, I made another payment yesterday just to keep my account active until this is sorted, I am calling the call centre again I am told to drop the call and dial again maybe I will get an agent who is able help cause the Nontobeko who took my call system is offline, like as if I am calling for free.
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