IM
Itumeleng M

1 reviews | Active since Dec 2017

27 Mar 2022, 09:44

**** service

Dont understand multichoice some customer are given time to pay their Dstv premium well with me it was not like that, i normally pay my premium on the 26 of each month yesterday on 09:50 i got an sms saying they didnt receive payment and they have closed my viewings.I just woke up on that time and they have already decided to close their service without even giving me a chance/grace to pay.They have charge a reconnection fee.I called them the consultant could not even answer my questions.I paid my normal amount yesterday without reconnection fee iam still not connected.i wont pay the reconnection fee while i was not give grace to pay my premium it was not even day end.How did they decide on closing my account without giving me time. On the other side we pay to watch the same movies for the whole year 365 days same things.

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