LM
Lungelo M

1 reviews | Active since Oct 2024

07 Oct 2024, 20:38

******* service.

I am honestly thinking of canceling the internet subscription and pay exit fee then file a lawsuit against them because wow. From day 1 they are issue and when I wanted to cancel, they will charge me an exit fee. 14 days cooling off period isn't applicable for some reason. Very poor service, 1 star is more than enough

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Oct 2024, 20:43
Official
Hi Lungelo, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
LM
Lungelo M's update07 Oct 2024, 20:47
Reviewer Update
What issue are investigating. What's my issue specifically. It this a human who is replying or an automatic response for every review sent. You guys are really not serious about business. I don't know what I was thinking choosing DStv over other reliable suppliers 😡