DS
David S

1 reviews | Active since Jan 2019

20 Jun 2023, 06:07

Seriously reconsidering my subscription.

I have been a customer of MNet/DSTV since 1993 (30 years) and I still have problems with them. Trying to log in to my account, and the platform itself (to watch - streaming), seems to be an absolute impossibility. It will not accept my password, the 'Capchas' or anything else and when trying to go into 'change password' the system is inoperable - "Try again later" is the constant message! Really a very poor service altogether and I'm seriously reconsidering my subscription.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jun 2023, 06:47
Official
Hi David, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team