1 reviews | Active since Apr 2014
Seriously - promises promises - NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!
A month and a half ago I was cut off as you stated my dstv had expired. I immediately emailed you to advised that last year I had signed up for a price lock. It took about 10 people contacting me for someone to understand. I was contacted last Friday and advised they had found a note stating in October last year I was contacted and it was agreed on the price. I was told it would be rectified. BUT NO still no feedback. You have the note now what is the problem?
Enquiry Reference Number: 86317
Regards Lisa
Dear Lisa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Lisa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Lisa
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We confirm that your Price lock subscription has been upgraded to the 24month SPL contract
The billing on the account has been corrected and adjusted accordingly.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind Regards
Rupert
Best regards,
Good day Lisa
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We confirm that your Price lock subscription has been upgraded to the 24month SPL contract
The billing on the account has been corrected and adjusted accordingly.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind Regards
Rupert
Best regards,