IM
Itumeleng M
1 reviews | Active since Oct 2019
18 Dec 2020, 20:02
Senseless packaging.
We recently added movies for R99 to our compact subscription. And the worst and perhaps most ********* part of this, is that the additional channels only play on ONE decoder, the primary decoder. Now, it would be fair if that was or is stipulated before you continue with the upgrade, but no. The problem? Well, there wouldn’t be any if we didn’t have 2 additional decoders on the subscription. So, please advise Multichoice, where’s the Multichoice here? Really.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Dec 2020, 20:23Hi Itumeleng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Dec 2020, 20:23
Official
Hi Itumeleng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
IM
Itumeleng M's updateReviewer Update
18 Dec 2020, 20:42Multichoice,
Thank you so much for attending to my query as quickly as you did. Thank you to Lesego from the complainants department for great assistance, and a cheery willing to assist attitude. I appreciate the help, thank you again. XO
Thank you so much for attending to my query as quickly as you did. Thank you to Lesego from the complainants department for great assistance, and a cheery willing to assist attitude. I appreciate the help, thank you again. XO
IM
Itumeleng M's update18 Dec 2020, 20:42
Reviewer Update
Multichoice,
Thank you so much for attending to my query as quickly as you did. Thank you to Lesego from the complainants department for great assistance, and a cheery willing to assist attitude. I appreciate the help, thank you again. XO
Thank you so much for attending to my query as quickly as you did. Thank you to Lesego from the complainants department for great assistance, and a cheery willing to assist attitude. I appreciate the help, thank you again. XO
DStv (MultiChoice)'s replyOfficial
18 Dec 2020, 21:13Hi Itumeleng,
As per our telephonic conversation, we confirm that your query has been resolved.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, we confirm that your query has been resolved.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Dec 2020, 21:13
Official
Hi Itumeleng,
As per our telephonic conversation, we confirm that your query has been resolved.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, we confirm that your query has been resolved.
Kind regards
DStv: Hello Peter Team
Best regards,