JJ
Johan J
1 reviews | Active since Dec 2014
19 Apr 2016, 19:13
Sending false information to the credit bureaus
Hi, Regarding my multichoice account, Why does Multichoice send incorrect information to the credit bureaus, It shows on my credit report from ITC(Transunion) that my account is 30 days in arrears, My account is not in arrears, its paid up to date, Please rectify this immediately, because the negative information is lowering my credit score and I wont be able to apply for credit anywhere alse, Awaiting your urgent feedback in this regard?
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DStv (MultiChoice)'s replyOfficial
20 Apr 2016, 15:49Hello jadrianj,
Thank you for taking your time to contact us.
According to our records, you have been contacted regarding your query. Your DStv account is referred to the relevant department for further assistance. Kindly expect feedback directly from them.
We truly appreciate the time you took to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us.
According to our records, you have been contacted regarding your query. Your DStv account is referred to the relevant department for further assistance. Kindly expect feedback directly from them.
We truly appreciate the time you took to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply20 Apr 2016, 15:49
Official
Hello jadrianj,
Thank you for taking your time to contact us.
According to our records, you have been contacted regarding your query. Your DStv account is referred to the relevant department for further assistance. Kindly expect feedback directly from them.
We truly appreciate the time you took to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us.
According to our records, you have been contacted regarding your query. Your DStv account is referred to the relevant department for further assistance. Kindly expect feedback directly from them.
We truly appreciate the time you took to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah