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rosinah R
1 reviews | Active since Oct 2015
16 Feb 2024, 16:09
selling lies
the incompetence of dstv agents is annoying. i ordered a router on wednesday 14th/02/2024, and i was told by the agent when i receive my router its good to go immediately, i only have to put in the sim pin and use it. yet upon receiving the router today 16/02/2024, it doesnt work. i call them only to be told noo it will only start working after 72 hours.
my question is why was i not told about the 72 hours waiting? why are the agents lying about a sevice whereas they know what the truth is, why they sell lies?
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Feb 2024, 16:17Hi Rosinah Ramorei,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Feb 2024, 16:17
Official
Hi Rosinah Ramorei,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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rosinah R's updateReviewer Update
16 Feb 2024, 16:37nothing ever gets resolved with dstv.
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rosinah R's update16 Feb 2024, 16:37
Reviewer Update
nothing ever gets resolved with dstv.