Selfishness from Multichoice Contact Centre Leader - No Internet connection

Totally not happy. I have been calling their contact centre from Saturday for my internet connection. Which I use for both my work and school work. I have dissertation proposal to submit today. They are telling me about 24hr wait and possibility of sending them my fees invoice that they will settle should I not met my deadline. Which is today. The level of disrespect is too much.

Worst of it all my account is up todat