Self Service option SUCKS

<p>I have 2 devices linked on my account, 1 for my home and 1 for a rental property. In March I went on the Self Service site and cancelled the device for the rental property (Access package). I scheduled disconnection date for 1 April. MultiChoice keeps billing me for this device. I tried to disconnect the device again this morning and got a "Unfortunately we cannot disconnect your package" message. So, I called th call centre... explained the situation I was trying to solve since April and ask to please disconnect it from their side, because obviously the Self Service option doesn't work! And the same message was displayed to them when trying to disconnect from their side. So.... I have to pay for 2 months on a package I cancelled in March and has no use for for 2 months. So... you actually cannot disconnect services??!!??</p>