GS
Gamiem S

1 reviews | Active since Oct 2014

26 Feb 2018, 08:28

SD PVR keeps on rebooting at set times

My SD PVR keeps on rebooting at set times. almost everyday between 06h00 and 08h00, and then in the evenings between 18h00 and 20h00. this prime viewing time. My decoder is in perfect working order. I have Googled this DSTV reboot problem and have discovered that my problem is shared with countless other DSTV subscribers who claim that DSTV is trying to eradicate the SD PVR machines by forcing their clients to upgrade to the Explora decoders. This would mean that for the same functionality that I get from my SD PVR, I would have to purchase two Exploras and this goes with additional costs. DSTV wants to frustrate their clients into submission with the unwanted reboots and force them into a more expensive DSTV solution. Surely this is *******. A huge company like Naspers should not be bullying their clients like this to profiteer even more. Monopolies are bad, but will eventually be broken. Fair business practices should prevail, but this does not apply to a giant company like DSTV, it seems...

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2018, 13:38
Official

Dear Gamiem

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

GS
Gamiem S's update27 Feb 2018, 14:30
Reviewer Update
I view this as complete ******ion. Why sell the public a product that you purpose make obsolete in order to sell them another product, which you will also make obsolete. There are spares and repairs available for all sorts of products; but conveniently not for your DSTV products. I feel totally ********** by DSTV. How many more times must I pay for your decoders? Your company is really profiteering at the expense of your clients. Thousands off people drive vehicles that are forty or fifty years old, and nobody is forcing them to buy a new car. So why should DSTV be allowed to force their clients into buying new decoders from them. This is plain thievery.