SD PVR is much better than the Explore

My SD PVR Broke on the 6 Nov. I took it in they said they don't fix the SD PVR anymore. I have the DSTV Insurance on my decoders. Then they gave me a Explore. Now from 3 channels I only have 2 viewing channels now. Now I have to upgrade my installation at home again after I did it for the HD PVR. less then 2 years before. Now I have to pay R3700 for the installation plus I need to buy n DSTV Smart LNB (R600) that they didn't then me in the shop of I also see on the promotion of R899 they give the Smart LNB with the Explore. I also had to pay R850 to get the SD PVR onto my name. They could always fix the SD PVR decoders. <br> <br> So because of Multichoice not maintaining their products and not assisting me to have the same standard of service that I have been paying for for ore than 10 years now. I see the terms an conditions say they have to give me a explore but then they need to pay for the installation also as they are the party that is changing the terms and conditions.<br> <br> I am also now paying for the full DSTV monthly package and I am unable to view anything since the 6 Nov. <br> <br> I have to pay R4000 extra for installation. And I am loosing my 3rd viewing channel.