jD
james D
1 reviews | Active since Aug 2015
10 Sept 2024, 16:46
SCHOCKING SERVICE
I am a premium dstv subscriber, i wish to sign up for 12 months in order to get the discount that is currently being offered for doing so . I have called the call center 4 times - a total of around 40 mins on my mobile - enquiring as to what the process is, however, is no one seems to know how to do this. I was promised a call back yesterday by someone who could help me, which of course has not happened. I'm now inclined to not bother and cancel my subscription. No wonder Multichice is in trouble
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DStv (MultiChoice)'s replyOfficial
10 Sept 2024, 16:57Hi James,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Sept 2024, 16:57
Official
Hi James,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team